Order Cancellation Policy

We understand that sometimes you may need to cancel an order. Below is our cancellation policy and process:

1. Cancellation of Unfulfilled Orders
If your order has not yet been shipped, you may request a cancellation through any of our customer service channels. In this case, you will receive a full refund of 100% of the amount paid at no cost.

2. Cancellation of Shipped Orders
If your order has already been shipped, it cannot be canceled. However, you may initiate a return after delivery. Please follow the return instructions included with your package or contact our customer support team for assistance.

3. Refund Process
Processing Time: Once your cancellation request is approved, refunds are processed within 1–5 business days.
Method of Refund: Refunds will be issued to your original method of payment.

4. Contact and Assistance
If you have any questions or need help with canceling your order, please contact us through our available support channels.